customer service

Contact our technical support team, no matter where you are, we will provide you with satisfactory service. 

"One" advantage

Whether it is a weighing machine, a packaging machine, a conveyor, or other packaging machines, our technicians can provide a complete solution. Just contact Kumbu, you don't need to contact a second or more suppliers to seek technical support. We provide customers with single-source solutions and are fully responsible for the packaging system provided.

Service is our top priority!

We understand the importance of zero downtime and zero loss. Parts orders received before 3:30 pm will be shipped on the same day. The working hours of the company's internal technical staff are from 8:00 in the morning to 8:00 in the evening. Our after-sales service team strives to provide the technical support you need at any time. Our plants all over the world provide a complete set of integrated systems and automated mechanical system integration refers to the assembly of two or more machines for operation. This process includes the actual testing of electrical, mechanical, and product raw materials.